CyberGhost joins the Crossrider group

Dear friends of CyberGhost,

In 2011, I started the CyberGhost company in Bucharest, Romania, together with a small team of 7 dedicated and very enthusiastic young people who took on sales, marketing, and  administrative roles. We also had 2 developers in Germany. We only had a little bit of money in our account, but we had a bold vision: we wanted to change the way people access the internet, because we believed that privacy and security must go together. That was it. That was all we had in our humble beginnings: a good team, a great idea and a lot of enthusiasm.

Now, 6 years later, I can only  conclude that the CyberGhost story was incredibly successful: we built one of the world’s leading VPN services with 179.000 paying subscribers and more than 1.5 million active users a month. We offer this service free of charge to those who are in urgent need of privacy and we deliver amazing Premium features to our paying customer base, who – in most cases – thus show their support for our mission to bring online privacy back.

We grew from a very small team of 7 to a 7 times bigger team of 50 digital freedom enthusiasts who are right now fully dedicated to build the best VPN service out there. We still operate from our headquarters in Bucharest, Romania while the technology continues to be “Made in Germany” in our growing R&D center in Übach-Palenberg, near Aachen, Germany.

Meanwhile, online privacy has become a big thing as well. Right after the Edward Snowden revelations from 2013, people have started to become aware that online privacy is now a commodity when it should be a right that you have once you go online. So, CyberGhost came in the right place at the right time.

From there on, I knew that CyberGhost had the opportunity to build a global business and bring real value to its user base. So, we needed to take the company to the next level. This meant to be  able to recruit only the best people on the market, to move faster than we already have, in order to be able to finance the necessary growth to stay ahead of the game.

So, in the last years, I kept my eyes open for a potential partner for CyberGhost , who could help us become the number one player in the Privacy as a Service space. Because we are determined to grow better every day and increase our user base as well as the number of our employees. In these last years, I turned down offers to sell the company like the guys from HideMyAss received, or get investors in the company like the guys from Hotspotshield or Zenmate got, because none of these potential partners where the right fit for us and I couldn’t see what good this would do for our users and our team.

Finally, a couple of months ago, I met Daniel, the COO of Crossrider PLC, a London-based publicly listed company that was interested to invest in the cybersecurity space. And for the first time in a long time, a talk with a potential partner felt good, because we didn’t only talk numbers, we also discussed vision, strategy and opportunities for the future of CyberGhost VPN, its users and its team. We shared the vision of making great products that add real value to our users. Both companies also shared a similar history, only the other way around. While CyberGhost focused on privacy and security from day one, Crossrider started out as a company that distributed browser extensions and developed ad tech products. Quite the opposite of what we did.

It didn’t take  Crossrider long to realize that they didn’t have a sustainable business model and quickly changed their focus and management team to develop great B2C-products in a range of verticals with cybersecurity as the main one.

That said and because of the history of both companies, from day one, the management team of Crossrider and I share the same ideas and have the same vision for CyberGhost and that is to build a sustainable business around privacy and security.

So, from now on CyberGhost is part of the Crossrider group.

#CyberGhost joins the #Crossrider group. Find out what #RobertKnapp, CyberGhost CEO, has to say about this… Click to Tweet

What does this mean for you as a user? The answer is very easy: everything stays the same, only in a much better version than before. The whole management team of CyberGhost stays on board, and we will continue to grow the team that cares about development, customer-support and so on. We have the best-case scenario that a deal can have as an outcome: for you as a user, it’s a win. For our employees, it’s a win. For me personally, it’s a win. For Crossrider, it’s a win.

Now we are looking forward to conglomerate with Crossrider and go back to work. We already have great ideas for new products and services. We just launched our new Android application and already see a lot of positive feedback from you guys, our users. We will keep on improving the core service every day. Our server engineers are already working behind the scenes on the next generation of our server infrastructure OS and they are about to finalize the integration of IPV6.

If you have questions, feel free to ask them in the comment section.

Thanks for your support. We have been doing our best every day to earn it and will continue to do so every day into the future.


Robert Knapp
CEO, CyberGhost AS

About the author

Robert Knapp, CEO
Robert Knapp, CEO


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  • wtf! wtf! i was shocked.

    is this joke? is this april fool?

    what did you do Robert? 🙁 I want to cry 🙁


    Crossrider group start logging cyberghost users

  • Maybe I’m wrong, however why do you have https on your blog ( pretty useless here, right ? ) and NOT on the page with the free proxy access ?? …. I couldn’t believe when reading that you have a team of 50 people on technical staff – SO NOONE EVER SEEN THAT your website is NOT encrypted on that page ?? It’s such a huge shame … not because all search engines will start to penalize that webpage in the future but because YOUR VERY BUSINESS might be about privacy and security of your users, right ? Wow, or you maybe think of offering a bounty for discovering bugs in your service ? ….. I am speechless … You may say me a huge Thank You because I didn’t tweet about your fail and instead ring a bell to your door here instead !!! What is the ETA for repairing this situation ??

    • Hi, Eruditions! Indeed, the basic website can be viewed in http as long as no personal info is accessed (simply browsing the site). However, the moment you click on the Login button, the entire page will be displayed via https, the same is of course applied to the Pricing section when a purchase is initiated. The Anonymous Proxy section is currently under maintenance (effectively offline at this time, thus a secure connection is not present). For security reasons, discontinuation of the Proxy service is actually being considered for the future. Thanks for the heads up though, it’s good to know that our website visitors and users are some of the most vigilant out there!

  • Sad. Now I have to find a new VPN.

    Might as well have sold yourselves to the NSA or CIA. Crossrider is a front for the IDF (Unit 8200) and Mossad. All four spy outfits which work together as though they are the same entity.

    • John, we are sorry you feel this way, but we don’t really understand on which grounds you make these accusations. We can assure you that we are in no way associated with any of the 4 organisations you mentioned above.

      • Your new parent, Crossrider, may seem “nice” right now, but once the honeymoon is over, we’ll all be seeing “changes” to what CyberGhost has been. Mark my words. He who pays the piper calls the tune.

        I’m sure you folks at CyberGhost still have the best of intentions, and I have appreciated your service, but won’t be renewing after this. Nothing good can come out of this buyout.

      • “A vast number of companies are affiliated with ad injectors, either packaging their tools or funnelling ads down to them. One of the biggest is Crossrider, the majority stake of which is held by billionaire Teddy Sagi, a serial entrepreneur and ex-con who was jailed for insider trading in the 1990s. His biggest money maker to date is gambling software developer Playtech. Co-founder and CEO Koby Menachemi was part of Unit 8200, where he was a developer for three years.

        According to the Google report, Crossrider was doing plenty of work with Superfish whilst it was still swimming, amongst many others, using various kinds of ad injection techniques. It allows app developers to build those injection capabilities into their software, using the Crossrider platform, but it seems bad actors have used this for their own means. US antivirus giant Symantec ranks one service based on Crossrider’s software, Crossid, as adware with a “high” risk impact. It warns Crossid can inject content and collect information about the user, such as IP address, operating system and browser information.”

        Forbes, Jun 9, 2015. ‘These Ex-Israeli Surveillance Agents Hijack Your Browser To Profit From Ads’

        • Hi Mateo! As you probably have noticed, the article is already 2 years old. Since then, Crossrider have decided to change their approach and that is why they decided to switch to online security with the takeover of CyberGhost. Ad injectors are a matter of the past to them now.

          So nothing has changed or will it change about CyberGhost VPN as you know it. Since we do not store any logs, no third-party apps will have access to our users’ personal data. It’s a simple as that. We are a privacy company and we will stay that way.

          Furthermore, our apps have to go through numerous expert reviews, so if we were using ad injectors, CyberGhost would be gone by now.

          Therefore, you really have nothing to worry about. Don’t hesitate to drop me a line if you need clarifications on anything else. Cheers and have a good day!

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