At the begining of this month we got featured on Hootsuite’s blog thanks to uberVU, our social media social management platform, and we are really grateful for that.
Hootsuite is the world’s most widely used social management platform in the world and so much more. More than 10 million users, including 744 of the Fortune 1000 companies, use Hootsuite to manage their social media programs across multiple social networks.
UberVU, a successful Romanian start-up was aquired by Hootsuite in 2014.
They wanted to know how we fought against online censorship in Turkey, back in March 2014, when Twitter was blocked there by Erdogan’s Government.
Wow! It’s already been a year since the Gezi protest in #Turkey against online censorship and the Twitter block!
In these protests, a 15yr old boy, BerkinElvan, was deadly injured.
Back then, we did our best to help people in Turkey. Ten of thousands of people in Turkey were able after that to sent images to the world and boicot the censorship.
It’s sad to see that even after a year, the police detains protesters, as we read in The Hurriyet Daily News.
A lot of fuss for little trouble: Browser video chat renders VPN worthless, it says. Or: Firefox and Chrome reveal original IP address. Or: Deanonymisation via WebRTC. However: Turns out, very few are affected, because the vast majority operates behind a router and it is shielded by default – and even those, who actually are affected, can resolve the issue with little effort.
So, what’s this all about?
It’s about WebRTC, a video chat technique for real time communication directly inside modern browsers like Firefox and Chrome, which, as a side effect, can help to unveil a user’s original IP address, even though she or he is camouflaged by a VPN. Theoretically. In the real world the possible leak just affects users who are directly connected to the Internet with a modem. The WebRTC makes it possible to read all registered IP addresses inside the network card. All others should be safe, even though they use one of the mentioned browsers. From behind a router, all WebRTC is going to see will be in most cases a bunch of local IP addresses, such as 192.168.178.xxx and alike, which are common in all local networks and therefore worthless in terms of tracking.
If your browser is affected, can be tested very fast on the CyberGhost WebRTC IP detection page. Just open your browser and visit this page: WebRTC Real IP Detection.
If your real IP is exposed, start CyberGhost, clean your browser’s cache (by hitting ‘F5′) and visit the page again. If you’re unlucky and your IP is still exposed, install either the WebRTC Block plug-in for Chrome or the Disable WebRTC plug-in for Firefox.
Along with the new account management we also prepared other simplifications for our subscribers – and for future ghosties. But first things first:
Updated account management – a new subscription model
The first idea was the restructuring of your account management that brought the question, whether prepaid and subscription models with subsequent activation and management of keys were still in trend.
After all: along with changing the account management, arouse the desire to invest more time in the development of our subscription model and have a closer look to our past customer’s demands.
And so the work began. Wwe realized that a sacrifice was needed: the prepaid plans in versus the activation keys, and a preference for a cheaper and more user-friendly monthly and yearly subscription systems with the main goal to transfer all activation and payment processes into the background.
For the first time CyberGhost allowes promotions, actions such as ‘money back guarantee’, ‘sample months at a special price’, and also consider customer requests for various trial subscriptions. Now it’s the time to get curious!
Major changes first: Are you logged into your account, the CyberGhost is now missing the button ‘Enter Activation Code’. You also need to create an account before you can purchase a subscription or an update, while the res of the process has been completely moved to the background. After paying your subscription or update, your account will be automatically activated or renewed, depending when you subscribed.
And the activation keys?
They officially no longer exist in regular sales – but are still used for advertising campaigns and promotions. They also have a deadline activation time frame.
Users with active valid keys, from our campaigns or from the Indiegogo crowdfunding campaign, can enter their keys in the online account management and activate it there if they need too. Expiration dates do not apply for keys from regular sales campaigns (so, no hurry there). Only the promotion keys have an activation deadline.
What will change for current subscribers?
Subscribers, who had been receiving reminder mails and invoices, and had to regularly enter a new activation code, can breathe easy now. Any renewals will be processed automatically. The updates from Free/Special/Premium to Special/Premium/Premium Plus will be handled more easily: Click, pay, done. Any activation, subscription modification and upgrade will be done automatically for you.
What should I consider?
For all the other subscriptions you shouldn’t miss the end date, if you don’t want to use CyberGhost any longer. Monthly subscriptions need to be cancelled monthly, yearly subscriptions, annually. In most cases an email to the seller, usually cleverbridge, is enough, but please consult any current order terms, just to make sure.
Will unused keys be rendered invalid? No. Users, who in the past have purchased a key without expiration date (e. g. on the latest CyberGhost Indiegogo campaign or other official events), can keep on storing and activate their keys at the appropriate time in their account management.
Will unused promotion keys be rendered invalid? Only if you exceed the specified latest time of activation.
Will prepaid subscriptions automatically be converted? No. After the expiration of your current subscription it is up to you, whether you want to continue to use Cyber Ghost in the new convenient subscription system or not.
How do I reactivate an account without key? You can re-activate an account with either your password or, if lost, your PUK. There are no other possibilities!
Will you ever re-install a pre-paid system with activation keys? No, the entire system was converted to the user-friendly subscription system.
For any further questions please consult our extensive support documentation.
The current update improves CyberGhost’s Android compatibility with more smart phones and tablet PCs. For that the ensemble acting of app and the new Crosswalk engine had been refined, while small bug fixes also got implemented.
Improvement: small changes on the CyberGhost dialog engine
Improvement: care of Crosswalk engine
Fixed: crash when writing debug log
New: added possibility to choose between engines: web kit engine (Android) or Crosswalk engine (Intel).
Improvement: extended Wi-Fi protection
New: Possibility to change between TCP and UDP
Improved: small design changes
Improved: better GUI performance by new render engine
Changed: Auto connect now works in unsecure networks also
Fixed: crash when changing network with Android 4.4; no reboot necessary to reconnect
Fixed: small bug fixes
We’re always interested in what you have to say about CyberGhost so feel free to send us your feedback in the comments below or at [email protected]
This week three betas compete for your attention: The latest CyberGhost VPN Windows client, CyberGhost for Android and the fresh installation of the first #NoSpyProxy.
CyberGhost Windows Beta 188.8.131.52
The latest beta of your favorite desktop VPN client addresses some seldom occurring connection losses and will be available soon via the beta channel. If you want to test it, please activate the option ‘Install beta updates’ in your client’s settings under the ‘General’ tab.
CyberGhost Android 184.108.40.206
The upcoming version 220.127.116.11 of the CyberGhost Android client solves some important issues: no more crashes while starting the app, as well as a program freezing, when changing settings. Also new: an option to deactivate the recognition of untrusted networks, a different rendering engine, that handles the country and server lists much better, small bug fixes and minor GUI changes.
To test the beta, you need to join the CyberGhost-Community on Google+. Once done, click on https://play.google.com/apps/testing/de.mobileconcepts.cyberghost, to become a beta tester and download the beta from Google’s Play Store.
First #NoSpyProxy On Air
Since Monday, the first beta of the first CyberGhost NoSpyProxy runs smoothly in our nice and cozy hardware room next door. Our own data center is meant to reduce physical hardware attacks near zero and is, by the way, thanks to our more than successful Indiegogo campaign financed by more than 200%. The campaign also ended on Monday.
All running 12 instances are located on the Bucharest server S08 and can be activated by our Priority Boarders (donnors from Indiegogo) by choosing a single instance, labeled Bucharest-S08-I01 to Bucharest-S08-I12. We’ve got high performance servers with tough encryption running on them, as an ultimate layer of security.